Privacy Policy
Effective Date: 05/21/2024
At LED Energy Solutions, we value the trust you place in us when you choose to use our website, products, or services. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information that you provide to us voluntarily when you:
- Create an account on our website
- Place an order or make a purchase
- Subscribe to our newsletter or marketing communications
- Contact us for customer support or inquiries
- Participate in surveys, contests, or promotions
The types of personal information we may collect include, but are not limited to:
- Your name
- Contact information (e.g., email address, phone number, shipping address)
- Payment information (e.g., credit card details)
- Account credentials (e.g., username, password)
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing behavior using cookies and similar technologies. This information helps us improve our website and tailor our services to better meet your needs.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending you important notifications, such as order confirmations and updates
- Personalizing your experience and delivering relevant content and offers
- Conducting research, analysis, and marketing activities to improve our products and services
- Complying with legal obligations and preventing fraudulent activities
3. Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- With service providers and business partners who assist us in providing and improving our services (e.g., payment processors, shipping carriers)
- With your consent or as otherwise required or permitted by law
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You may update your account information, manage your communication preferences, and opt-out of marketing communications at any time by accessing your account settings or contacting us directly. You also have the right to access, correct, or delete your personal information, subject to applicable legal requirements.
6. Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
8. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at Info@ledenergysolutions.net .